Launch and recover demand
Product Enquiriesfor WooCommerce.
Give considered shoppers a lightweight way to ask about delivery, availability, products, or a callback, with the right context included automatically.
In the storefront
What it does
WooCommerce product enquiry forms for delivery, availability, and quotes
Turn a product, delivery, or availability question into an email conversation with useful context on both sides.
How Product Enquiries works
Let shoppers save products and submit delivery, availability, email, callback, quote, or custom enquiries with product context.
Controls for your store
- Enquiry types, form fields, saved-product behaviour, conditions, placement, and styling
- Floating enquiry icon, live product count, button text, and delivery-focused or other custom calls to action
- Email delivery to the shop administrator plus a customer confirmation containing the enquiry context
- Analytics totals for enquiry activity
Where Product Enquiries fits in WooCommerce
Enquiries are delivered by email to both the shop administrator and the customer, with the selected products, variations, quantities, and enquiry details attached to the conversation.
Features and settings
Product Enquiries capabilities at a glance
See what the module adds to WooCommerce and the controls available to shape it for your store.
| Feature | What it provides | Settings and controls |
|---|---|---|
| Enquiry types and delivery questions | Email, callback, delivery, availability, quote, and custom enquiry types with product context attached. | Enquiry types, form fields, saved-product behaviour, conditions, placement, and styling |
| Floating enquiry button | Use a visible floating enquiry icon with a live item count, then tailor the button text and enquiry flow to the store. | Floating enquiry icon, live product count, button text, and delivery-focused or other custom calls to action |
| Email delivery | Email each completed enquiry to the shop administrator and send a confirmation copy to the customer. | Email delivery to the shop administrator plus a customer confirmation containing the enquiry context |
| Enquiry analytics | Analytics totals connect enquiry activity with the rest of the toolkit. | Analytics totals for enquiry activity |
Best for
When Product Enquiries is the right fit
High-consideration stores where customers need to ask about delivery, several products, availability, a callback, or a quote before buying.
Related features
Common questions
Product Enquiries FAQs
Practical answers based on the controls and integrations included in the current Convertivo module.
Can one enquiry contain several products?
Yes. Shoppers can save products as they browse, including selected variations and quantities, then submit one enquiry with that context attached.
Which enquiry types are supported?
Use email, callback, delivery, general, availability and quote enquiries, or create a custom enquiry type for the store.
Who receives the completed enquiry?
The shop administrator receives the full enquiry and the customer receives a confirmation copy. Enquiry totals can also feed into Convertivo Analytics.
Ready when your store is